Not Making Enough Sales? Here are 6 Reasons People Aren't Buying From You
One of the biggest frustrations ever is to spend all your resources — money, time, energy, connections, people, etc. — on a business you’re so passionate about... only to realize that you’re actually not making the kind of progress you desire for your business.
You’ve done everything they say: you have social media accounts on major platforms; you post about your products/service daily online; you’ve tried paid advertising, tried influencers, learnt email marketing, SEO, etc. and implemented all you learnt...yet you’re not making enough sales.
It’s now beginning to look like your business has no hope. You’re beginning to feel like entrepreneurship isn’t your calling; maybe your parents or friends or partner were right about you getting a “real” job.
Yet you see other people in your industry, even those ones that aren’t as qualified as you are, doing better than you in their own business.
And you keep wondering why people aren’t buying from you.
If you think I described your situation so well, it’s only because I’ve gone through it again and again; from one failed business to another.
It was when I started an ecommerce business and couldn’t generate sales again that I decided to do EVERYTHING it would take to start making good sales.
Based on my experience growing my skincare business, BeauCrest, from hardly making any sales to later generating multiple 7 figures monthly despite selling low-priced products, and also helping other businesses make so much sales and profits, here are 6 major reasons you’re not making enough sales in your business:
This right here is the biggest problem and reason why most businesses fail. And as you’ll see later, it’s even the foundation of most other problems.
Most of us think we are doing great marketing, whereas we spend all our time, money, energy, everything talking to the wrong people and keep wondering why we aren’t getting good patronage.
After spending over half a million Naira on my business and not having any success, this is the most important aspect I fixed, and I’m reaping the benefits till tomorrow!
I simply found my dream customers and started focusing on them. I got to know them so deeply, especially their deepest problems, needs, and desires.
I then display how much I know them, before presenting my perfect solution to them. And they reward me beautifully for it.
Never for once did I share our product on my WhatsApp status or send a DM or disturb anybody around me. Yet, we’ve sold thousands and thousands of products.
This one is simple; if you offer people what they don’t want, or at least need, you’ll only continue to struggle in business.
Or can you yourself buy stuff you don’t want?
You see how it ties back to the right audience? You need to know what they want. Or at least know the people who want what you already sell.
And mind you, your offer is more than just your product or service; it also covers your packaging, pricing, incentives and your presentation. And they must all be in accordance to how your dream customers want them.
You might have a great offer and be talking to the right person, but are you saying the right things?
You need to be able to communicate your solution (or offer) in a way that assures the customer that you really can solve their problems and that you’re legit.
More than that, you also need to be a bit compelling in your presentation, using words that’ll urge them to buy from you, and not words that will repel them.
Knowing the right words to use still boils down to knowing your audience so well and how best to communicate with them.
Truth is: your dream customer has been failed before. They bought something that didn’t meet their expectation and this has made it hard for them to trust people, especially strangers trying to sell to them. This is even worse in this part of the world, where there are always cases of “what I ordered vs. what I got”.
How do you make this kind of person buy from you?
Answer is: by first earning their trust.
How? By showing credibility, authority and social proof.
Credibility is to make them know that you’re legit — anything that shows you’re not fake.
You show authority by letting them know that you’re an expert and you’re good at what you do.
And social proof is simply showing evidence that you can help this person.
Wrong sales process.
When business owners come to me for help with improving their sales, one of the first things I tell them is: describe your sales process to me.
Next thing you hear: “we don’t have a sales process.”
Then I say: “I mean, how does someone go from being a stranger to becoming a customer?”
And they go like: “Oh, now I understand. There’s nothing special; I just post on Instagram and then anyone interested asks me the price. I tell them and they buy.”
In my mind I’m like: how do you want to grow na?!
**Your sales process should start from where you go to find new, fresh prospects, to how you attract them into your world, to how you convert them from strangers to followers or fans or friends, and then to how you convert them to buyers — and even how you convert them from buyers to repeat buyers and brand evangelists.**
That’s about a complete sales process.
Having a solid sales process is what ensures that you never run out of customers. And as you know, that’s the lifeblood of any business.
Once you have the right sales process in place, you need to stop playing small.
The only way some people promote their business is to post 100 WhatsApp statuses daily.
Some people will only post on IG and Facebook and even spam (post their business without permission in) the comment section of every post they find.
Now let me tell you the number one secret to winning in business: he who is willing and has the capacity to acquire the most customers ultimately wins! (Thanks to Dan Kennedy for that!!)
This implies that your ultimate goal in business is to someday be able to use money to make more money – that is, get more customers profitably.
Or do you think the big companies already making billions and yet still spending so much money on advertising are stupid? They do so because advertising works.
The secret to growing your business is that the more people that can see your message/offer, the more sales you can make, as long as other things I’ve listed earlier are in place.
So...stop playing small and start dreaming big. Let your money work for you!
How to Start Making a Whole Lot of Sales and Grow Your Business Profitably?
Now I’ve told you the problems and what to do instead. I thought I should not leave you at this stage but actually give you a real solution.
Years after I got major success with my skincare business and my other businesses, and have helped many other business owners generate tons of sales too, I was asked by my coach to write out exactly how I’ll take a business from making zero sales to making a lot of sales and profits.
By the time I was done with the exercise, I had written out 7 things that must be done to generate sales profitably on a consistent basis (from traffic to funnels, to messaging, optimization, etc.).
I call them the 7 pillars of profit maximization.
Later on, I went ahead to use these 7 pillars to develop a failproof sales system that I call The Septuplar Sales System.
I’ve gone on to use this powerful sales system to help more business owners...and it’s now proven that there is NO business on earth that will have these 7 pillars *properly* installed in them and not be able to generate sales profitably.
Each pillar however has its own framework — steps, concepts, strategies and tactics to make it work.
As a reference material for myself, my clients and my students, I summarized the entire Septuplar Sales System into a checklist, so that when I’m working on any business or campaign, all I have to do is ensure I tick/check every single box.
I’m willing to give you this checklist. It basically tells you EVERY SINGLE THING you need to grow your own business profitably too. Once you have it, just check or tick off everything you already put in place for your business and start working on the ones you haven’t...till you can tick every box off.
Like I said, if you can implement most of the things on this checklist, there’s NO WAY your business will not start making crazy sales. Seriously, NO WAY! And I’m willing to bet on that.
PS: After over 10 years online, the most effective and most profitable sales process I've seen anywhere is the Septuplar Sales System. So if you don't have a definite sales process in place or yours isn't giving you the results and profits you desire, simply use the Septuplar Sales System and watch your business turn around for good.